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Technology Strategic Plan
August 15, 2007
Approved by Exec Staff August 29, 2007
Introduction
The purpose of effective information technology strategic planning is to
tie institutional priorities to technology trends and goals. This
approach to IT planning looks at strategic planning as a process that
seeks to clarify what the organization is, what it wants to be and how
it can successfully make the transition. The focus of this planning
process will be on the needs of the stakeholders of the institution,
particularly students, faculty and staff, rather than on technology
itself or the information technology organization.
The goal of the planning
process is to align the plan with the College’s vision, mission and
goals, and focus on what Highline needs to accomplish with technology
rather than on what technology Highline needs to buy. This technology
plan seeks to provide direction and a management strategy within the
context of changing internal and external environments, while it sets
the philosophy and direction for the use of information technology
within the College.
1. Enhance access to
campus resources and services for students, faculty and staff.
Highline recognizes that technology is integral to the success of
learning, teaching & daily operations of the college.
a) Increase online
access to campus services for students, faculty and staff.
b) Work to improve functionality of existing online services.
c) Work to assure the college is fully utilizing available
technology resources to maximize efficiency.
d) Assure, in times of emergency, continuity of operations for
students and employees.
2. Advance the
innovative and effective use of technology in learning and teaching.
Highline places a high value on the effective and innovative use of
technology in learning and teaching in order to prepare students for
success and enhance employees' strengths.
a) Make strong efforts
to provide the same software, tools and resources to students that
they will use in the workplace.
b) Help define core technology competencies for students, faculty
and staff and provide appropriate instruction.
c) Work to provide a consistent level of equipment and services to
support instruction in all classrooms.
d) Work closely with the faculty to investigate and implement new
and creative technology solutions.
3. Establish systematic
support infrastructure for technology.
Highline values a viable, stable, robust technology
infrastructure.
a) Develop and
implement an IT governance structure that will guide infrastructure
decisions.
b) Assess existing technology standards, maintenance and
replacement schedules to ensure that facilities and equipment meet
the needs of users.
c) Investigate sustainable funding for technology staffing and
support levels to ensure that user needs for teaching, learning and
daily operations are met.
d) Establish policies and procedures to assure data integrity.
e) Ensure new technology solutions integrate effectively and
securely with existing technology.
4. Use technology to
enhance internal and external communication.
Highline recognizes that an informed community is critical to
achieving our mission and goals.
a) Provide email
addresses to all students and employees to assure equity in access
to campus information.
b) Work to establish guidelines for sending email messages to
students.
c) Build on, enhance, and implement multiple communication methods
to provide critical information.
d) Seek new, innovative and sustainable ways to enhance the college
presence on the internet.
5. Cultivate active
involvement and collaboration with local, state and national
organizations
Highline supports influencing, and staying informed of, developing
technology trends and solutions through a variety of activities.
a) Support activities
that will facilitate implementation of the strategic technology
goals.
b) Investigate and share knowledge of emerging technology trends.
c) Solicit Exec Staff approval for funding, release time and other
resources to support technology goals.
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